Pet Insurance
Cover
| Cover | BRONZE | SILVER | GOLD |
|---|---|---|---|
| Vet's Fees | £1,000 | £3,000 | £5,000 |
| Cover for Life | |||
| Death from Illness* | £250 | £750 | |
| Death from Accident* | £250 | £750 | |
| Advertising & Reward | £250 | £750 | |
| Theft or Straying | £250 | £750 | |
| Third Party Liability & Legal Expenses (Dogs Only) | £1,000,000 | £1,000,000 | £1,000,000 |
| Accidental Damage | £500 | ||
| Boarding Kennel Fees | £250 | £1000 | |
| Holiday Cancellation | £250 | £2,000 | |
| Veterinary Helpline | |||
| Bereavement Counselling Helpline | |||
| Pet Legal Helpline | |||
| Pet Minders Helpline | |||
| Pay Vet Direct | |||
| Overseas Travel | Up to 30 days | Up to 30 days | Up to 12 months |
* This section does not apply in the case of Dogs that are 9 or more years old and cats that are 11 or more years old.
Excesses: Vet's Fees £50; Third Party Liability £100; Accidental Damage £100
Vet’s Fees
Cover up to £1,000 under Bronze, £2,000 under Silver and £5,000 under Gold. (Cover is provided on a per incident basis).
Many insurers limit payments for ongoing conditions to the first 12 months only. MRL Pet Insurance will continue to cover conditions without a time limit and, up to the policy limit, subject to cover remaining in force.
Early Death
If your pet dies as a result of an accident, or from injury or illness. We cover up to £250 on Silver and £750 on Gold policies.
This section does not apply in the case of Dogs that are 9 or more years old and cats that are 11 or more years old.
Advertising/Reward
If your pet is lost or stolen, we shall pay for local advertising and offer a reward. (Cover is up to £250 on Silver and £750 on Gold)
Theft or Straying
If your pet is not recovered in spite of the advertising and reward, we shall reimburse the purchase price up to £250 on Silver and £750 on Gold.
Third Party Liability
If your dog causes damage or injury to a third party, and you are legally liable, you are protected from claims up to £1,000,000, including legal costs. (Not applicable if you are already covered by your household policy)
Accidental Damage
If your pet causes damage, to a third party, for which you are not legally liable but which you feel a moral obligation to pay for, we shall pay up to £500 (Excess - £100 each claim).
Boarding Kennel Fees
If you have to go into hospital for more than four days and are obliged to put your pet into a boarding kennel/cattery, we shall pay up to £250 on Silver and £1,000 on Gold policies*.
Holiday Cancellation Costs
If your pet requires emergency surgery within 7 days prior to your departure, we shall reimburse holiday cancellation costs up to £250 on Silver and £2,000 on Gold policies*.
Healthcare away from Home
If you and your pet are away from home and your pet needs urgent veterinary care, you may not know who to turn to. MRL Pet Insurance offers access to a helpline which will identify the nearest vet for you.
Bereavement Counselling
An understanding, confidential and professional service enabling you to talk for as long as you need about the death or illness of your pet. Help and advice to address the symptoms brought about by bereavement - Available 24hours a day, 365 days a year.
Pet Legal
Lawyers are available to provide advice and explain legal issues in plain English and in a friendly and helpful way, 24 hours a day, 365 days a year.
Pet Minders
This enables you to locate a registered Pet Minder (on a national basis) for either a few minutes or indeed weeks in order to look after your pet whilst you are away.
* depends on cover selected
Important points
(please refer to the full policy wording for complete terms and conditions)
- The excess amounts shown against the cover are the amounts which you personally will be asked to pay in respect of each claim.
- Veterinary fees which are not covered include the costs of routine examinations, vaccinations, whelping, kittening, castration, spaying and prescription drugs for preventative treatment.
- Cats and Dogs must be at least 8 weeks old to qualify for MRL Pet Insurance healthcare.
- Cover for illness starts 10 days after the inception date of the policy.
- Third party insurance applies only if you are not already covered by your household policy, it excludes injury to your family, household, employees or their property.
- Insurance cover is available in the United Kingdom (including Northern Ireland), Isle of Man and Channel Islands only.
- Your insurance certificate cannot be transferred to another pet.
- A copy of the policy is available for inspection on request.
Pet insurance
Customer Service
If you have any questions or if you do not wish to purchase online please call 0845 676 0697
Refund Guarantee
If after receiving your policy documents, the insurance cover does not meet with your requirements, we will refund your premium in full if you return the policy documents to MRL within fourteen days of date of issue and providing no claim has been made.
